General HVAC Service Questions

What services do you provide? We offer comprehensive HVAC services including repair, installation, and preventive maintenance for both residential and commercial air conditioning systems.

How do I schedule a service appointment? You can easily schedule an appointment through our website by visiting the ‘Schedule Appointment’ page or by contacting us directly.

Do you offer emergency services? We provide emergency services only to our continuing customers that have established loyalty with Refrigeration Express.

What areas do you serve? Refrigeration Express serves El Paso, Texas and surrounding areas.

Payment and Billing

What payment methods do you accept? We accept all major credit cards, checks, cash and financing is available through Synchrony on approved credit.

Can I pay for services online? We tried to use this feature but payments were getting lost in the system. It is best to call in our office at (915) 308-3750 to make payment.

Do you offer financing options? We have flexible financing options available. Contact us to learn more about our plans.

How do I receive a copy of my bill? Once you complete a transaction, a receipt will be emailed to you automatically. You can also request a copy by contacting our office or sending an email to [email protected].